Creating a team

Adding team members can be a great way to build your knowledge base with the support of your team each team member may have an area they specialise in which can give more detailed articles for your users, use this to your advantage. 

Team members have the same capabilities as you do, so they will be able to add, edit and delete any articles, and change options such as branding and text. keep this in mind when you are inviting members to your knowledge base team. 

Adding team members is a premium feature only available if you subscribe to leenlink with one of our plans. 

Add a team member

navigate to the team page from the menu

on the next page, click the '+ Add New Team Member' button 

A new popup modal will appear with the following options 

Team Member Name

Enter the name of your team member, this will be for your reference only as the team member will not see it 

Team Member Email Address

Add the team member email address you want to invite, ensure this is accurate. your team member will need to join leenlink with this exact email address to see the invite or already be a member of leenlink.

IMPORTANT: A teammate can not be a member of your team, and still have a knowledge base of their own. for example, if they already have a knowledge base they are using, and you invite them, upon accepting the invitation, they will lose access to their existing knowledge base and join your one instead.

Once you are done, you can click the 'Yes, Send the invite' button to send the invitation email to the new team member. 

they will need to join leenlink or accept the invite on their dashboard.